HUMAN TALENT

People are the most fundamental factor in the service industry. Find the right ones for your operation, and then keep them engaged and ‘on-brand’ with the proper training.

Leading Asia in the hospitality recruitment industry, AGON HOSPITALITY RECRUITMENT (the executive search arm of AGON HOTELS AND RESORTS) has spent years building our professional reputation for integrity, dedication and discretion.

Earning the trust and support of leading hospitality companies in Asia has allowed the amassing of a databank full of Asia's best hospitality talent. We provide unwavering commitment to understanding the unique human resource needs of our clients and the ambitions and visions of our candidates. Recruitment is a long-term business and our success is measured over a long-term horizon.

Once acquiring the talent, it’s vital to keep them engaged and ‘on-brand.’ Our training division was developed to meet this precise objective, paying returns in both measurable and immeasurable ways. We provide an array of training arrangements including in-house training programs, upgrading seminars for industry professionals, and key-note/guest lecturing. Sample training modules include, but are not limited to:

• Brand and Culture Orientation (for new hotel operations)
• Train The Trainer (TTT)
• Preventing and Handling Complaints
• Grooming and Etiquette
• Upselling Techniques